Quick Start Guide

Welcome to Web242!

Thank you for entrusting your website and hosting with us! We've built our business one client at a time, and it means a lot to us to have you on board. Here is a quick start guide to help you along your way...

My Account

From your account dashboard you can view your recent orders and subscriptions, manage your billing address, or edit your password and account details.

My Account » 


Support is available 7 days per week, from 9:30 am to 9 pm Pacific Time.

The best way to get a hold of us is to   open a support ticket.

If you are unable to use the form, please send an email to support@web242.com. We will then open a ticket for you.

Terms of Service

If you haven’t already, be sure to read through our Privacy Policy and Terms of Service. By hosting with Web242, you agree to these terms.

How Do I Access cPanel?

You can access cPanel simply by typing /cpanel at the end of your domain:


If your domain is not yet resolved, you can access cPanel here:


Your cPanel username and password will be sent in an email when your order is completed. If you are unable to find this email please submit a support ticket. For security purposes, we will not provide passwords via email requests.

Note: Your billing and cPanel passwords are different.

Install WordPress

Our cPanel hosting includes a one-click install for WordPress. We also provide free WordPress installs for all our clients:

Install WordPress »

Install Addon Domain

We provide free installs for Addon Domains. Just fill out our install form to get started:

Install Addon Domain »

Install ClassicPress

ClassicPress is a community-led fork of WordPress 4.9, that is Gutenburg free, and preserves the classic TinyMCE editor as the default option.

Our cPanel accounts include both Installatron and Softaculous. So you can easily auto-install ClassicPress.

We will  also install for clients upon request:

Install ClassicPress »

Transfer Your Website

When you host with us, we’ll transfer your site for FREE!

Web242 provides one free migration (transfer) per cPanel account (for most sites). For Reseller hosting plans, we will provide one free transfer with a quote on multiple migrations.

Just fill out our transfer form to get started:

Transfer website »

Domain Name Servers (DNS)

The Domain Name Servers (DNS) to use, along with the server IP, will be included in your welcome email. If you did not receive this email please open a support ticket.

United States Server Canadian Server

If you have any questions, don’t hesitate to get in touch with us. Simply open a ticket, and we’ll get back to you as soon as possible.

Thank your for hosting with Web242!

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