Knowledge Base

Q. Can I use my affiliate income towards purchasing my own hosting ? A. Yes! It’s called Store Credit. 1. Login to your affiliate dashboard. In the Settings tab select “Enable payout via store credit” (see pic below). Be sure to Save Profile Settings. If you want to be paid out in cash or PayPal,…

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The Domain Name Servers (DNS) to use will be included in your welcome email. If you did not receive this email please open a support ticket. Most clients will use the following Name Servers: United States Server Canadian Server NS1.WEB242.COM NS1.WEB242.CA NS2.WEB242.COM NS2.WEB242.CA Name Servers are changed via your domain registrar (i.e. GoDaddy). If you…

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You can access WHM (Web Host Manager) simply by typing /whm at the end of your domain: yourdomain.com/whm If your domain is not yet resolved, you can access WHM here: https://web242.com:2087 Your WHM username and password will be the same as your cPanel username and password (for the main account). This will be sent in…

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You can access webmail simply by typing /webmail at the end of your domain: yourdomain.com/webmail You can also access webmail here: https://web242.com/webmail https://web242.com:2096 Please note that for website transfers, you will not be able to retrieve any email until your DNS is fully resolved. Your webmail password is the same password associated with your email…

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This tutorial explains how to connect to your website via FTP (File Transfer Protocol). Adobe Dreamweaver is used as an example. FTP Username and Password To connect to your site via FTP, you will need both your cPanel username and cPanel password. Your FTP username is the same as your cPanel username. Your FTP password…

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Email configuration settings will be included in your welcome email. If you did not receive this email please open a support ticket. As AutoSSL is enabled on all hosting accounts, you can connect securely by using your own domain. You will not get any warning errors. More importantly you will be making a secure connection,…

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