Customer Support

Email

Email support
7 days a week

Support

Online support
7 days a week

Phone

Mon – Fri
+1  778-379-0949

Our business hours are Monday to Friday, 9:30 am to 5:30 pm (Pacific Time). We do monitor support during weekends and evenings, though our reply may be delayed. All support tickets are handled in the order they are received.  

FAQ's

Customer Support

Our business hours are Monday to Friday, 9:30 am to 5:30 pm (Pacific Time). We do monitor support during weekends and evenings, though our reply may be delayed. The best way to get a hold of us is to open a support ticket:

Open a support ticket »

Billing and Payment

Payment methods are provided in the emails sent from QuickBooks®. However, that information often gets missed. Here is how to make your payment to Web242 Media Inc.

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Web Hosting

This brief tutorial explains how to access cPanel.

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In order for us to manage your GoDaddy services, we will need to be able to login to your account. This is achieved by setting up delegate access. This tutorial explains how to setup access:

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In order for us to manage your GreenGeeks services, we will need to be able to login to your account. This is achieved by setting up Account Access. This tutorial explains how: 

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